Privacy Policy

Effective Date: February 14, 2026

PrimeOPS Management (“PrimeOPS,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1) Information We Collect

A. Information you provide voluntarily
We collect information you choose to provide, such as when you submit a contact form, request information, request a proposal, or communicate with us. This may include:

• Name

• Email address

• Phone number

• Company name

• Event or project details

• Any other information you submit

B. Information collected automatically
When you visit our website, we may automatically collect:

• IP address

• Device and browser type

• Operating system

• Pages viewed and time spent

• Referring/exit pages

• General location data (approximate, based on IP)

This information is used for security, analytics, and improving site performance.

2) Cookies and Similar Technologies

We may use cookies and similar technologies to improve functionality, understand traffic patterns, and enhance your experience. You can control cookies through your browser settings; disabling cookies may affect certain site features.

3) Collection of Phone Numbers

We collect phone numbers only when you voluntarily provide them to us—for example, during transactions, inquiries, or when you sign up to receive notification messages. You can opt in to receive SMS messages by providing your phone number and consenting to receive messages.

4) Use of Phone Numbers for SMS

If you opt in to receive SMS communications:

• Message and data rates may apply depending on your carrier plan.

• Message frequency may vary.

• We may send operational or service-related messages (e.g., updates, confirmations, and time-sensitive coordination).

• We will only share your phone number with our SMS service provider(s) to deliver messages, subject to their privacy policies and appropriate safeguards.

We do not sell your phone number.

5) Opting Out of Messages

If you want to stop receiving SMS messages, you can opt out at any time by texting STOP.
Once you opt out, we will not send you additional SMS messages unless you opt in again.

For assistance, you may contact us through the form on our website.

6) How We Use Information

We use information to:

• Respond to inquiries and requests

• Provide and improve our services and operations

• Communicate about updates, changes, and service-related notices

• Maintain internal records

• Prevent fraud and protect our systems

• Comply with legal obligations

We only use personal information for legitimate business purposes.

7) Sharing and Disclosure of Information

We do not sell personal information. We may share information:

• With service providers that support our operations (hosting, analytics, SMS delivery, etc.)

• To comply with law, regulation, or legal process

• To protect PrimeOPS, our clients, and users (including security and fraud prevention)

• In connection with a business transaction (e.g., merger, acquisition, or asset sale)

Service providers are expected to maintain appropriate safeguards.

8) Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Data Retention

We retain information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

10) Your Choices and Rights

You may request access, correction, or deletion of certain personal information, subject to applicable laws and legitimate business needs. You may also opt out of marketing communications at any time (where applicable).

11) California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”) may provide you with additional rights regarding your personal information.

A. Categories of Personal Information We Collect

In the last 12 months, we may have collected the following categories of personal information (as defined by the CCPA/CPRA), depending on how you interact with us:

• Identifiers (e.g., name, email address, phone number, IP address)

• Internet/Network activity (e.g., browsing activity on our Site, pages viewed, interactions)

• Geolocation data (approximate) (e.g., approximate location derived from IP address)

• Professional or employment-related information (e.g., company name and business contact details)

• Other information you provide (e.g., inquiry details, event/project information submitted through forms)

B. Purposes for Collection and Use

We collect and use personal information for the business and commercial purposes described in this Privacy Policy, including:

• Providing and improving our services

• Responding to requests and communications

• Operating, maintaining, and securing our Site

• Analytics and performance measurement

• Compliance with legal obligations

C. Disclosure of Personal Information

We may disclose personal information to service providers and contractors that help us operate our business (e.g., website hosting, analytics, communications, SMS delivery). We may also disclose information where required by law or to protect rights, safety, and security, as described in this Privacy Policy.

D. Sale or Sharing of Personal Information

PrimeOPS does not sell your personal information.
PrimeOPS also does not share personal information for cross-context behavioral advertising (as “share” is defined under the CCPA/CPRA).

E. Sensitive Personal Information

PrimeOPS does not use or disclose Sensitive Personal Information for purposes that would require offering a “Limit the Use of My Sensitive Personal Information” link under the CCPA/CPRA.

F. Your California Privacy Rights

Subject to certain exceptions, California residents may have the right to:

• Know / Access: Request the categories and specific pieces of personal information we collected about you, and information about how we used and disclosed it.

• Delete: Request deletion of personal information we collected from you.

• Correct: Request correction of inaccurate personal information.

• Opt Out: Opt out of the sale or sharing of personal information (note: PrimeOPS does not sell or share as described above).

• Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights.

G. Submitting a Request

To submit a California privacy request, contact us through the form on our website and include “California Privacy Request” in your message.

To protect your information, we may need to verify your identity before processing your request. You may also designate an authorized agent to submit a request on your behalf; we may require proof of authorization and verification of your identity.

We generally respond within 45 days (and may extend when permitted by law).

H. California “Shine the Light”

California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. PrimeOPS does not share personal information with third parties for their own direct marketing purposes.

12) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.

13) Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

14) Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will post a prominent notice on our website and update the Effective Date.

15) Contact Us

If you have questions or concerns about this Privacy Policy, please contact us using the form on our website.

TERMS & CONDITIONS

Effective Date: February 14, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the PrimeOPS Management website (“Site”). By accessing or using this Site, you agree to these Terms. If you do not agree, do not use the Site.

1) Who We Are

“PrimeOPS,” “we,” “our,” or “us” refers to PrimeOPS Management. “You” refers to any person accessing or using the Site.

2) Site Use and Eligibility

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site.

3) No Professional Advice

Content on the Site is for general informational purposes. It is not legal, financial, or professional advice and should not be relied upon as such.

4) Services and Separate Agreements

PrimeOPS provides parking, mobility, transportation, and operational services. Any services performed by PrimeOPS may be governed by separate written agreements, proposals, statements of work, or invoices. If there is a conflict between these Terms and a signed service agreement, the signed service agreement controls.

5) Intellectual Property

All content on the Site (text, graphics, logos, images, design elements, and other materials) is owned by PrimeOPS or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works without our written permission.

6) Acceptable Use

You agree not to:

• Attempt to gain unauthorized access to the Site or its systems

• Interfere with Site operation or security

• Use the Site to transmit harmful code or malware

• Scrape, harvest, or collect data from the Site without permission

• Misrepresent your identity or affiliation with PrimeOPS

7) Communications

If you submit information through the Site (e.g., contact form), you represent that the information is accurate and that you have the right to provide it.

8) SMS Terms (If You Opt In)

If you opt in to receive SMS messages from PrimeOPS:

• Message and data rates may apply.

• Message frequency may vary.

• You can opt out at any time by texting STOP.

• We may use service providers to deliver messages.

• Your participation is voluntary and not required to use the Site.

For more information on how we handle phone numbers, review our Privacy Policy.

9) Third-Party Links

The Site may contain links to third-party websites. PrimeOPS does not control and is not responsible for third-party content, policies, or practices.

10) Disclaimer of Warranties

The Site is provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, PrimeOPS disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, secure, or error-free.

11) Limitation of Liability

To the fullest extent permitted by law, PrimeOPS will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from or related to your use of the Site.

If liability cannot be excluded, PrimeOPS’ total liability for claims related to the Site will be limited to the amount you paid (if any) to access the Site during the twelve (12) months before the event giving rise to the claim.

12) Indemnification

You agree to indemnify and hold harmless PrimeOPS from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the Site or your violation of these Terms.

13) Changes to the Site or Terms

We may update the Site and these Terms at any time. Updates will be effective when posted. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

14) Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

15) Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

16) Contact Us

Questions about these Terms should be submitted through the contact form on our website.